Vanilla Beauty is the data controller responsible for the personal information we collect and process through our website, online shop, bookings, treatments and training services.
Business name: Vanilla Beauty
Business address: 29 Trimgate Street, Navan, Co. Meath, C15 W8NY, Ireland
Email: [email protected]
Website: www.vanillabeautyacademy.com
Depending on how you interact with Vanilla Beauty, we may collect:
Your name, email address, telephone number and other contact details.
Account login and registration information.
Billing, delivery and order information.
Information relating to appointments and bookings.
Information provided when making treatment enquiries or completing consultation and client forms.
Information relating to allergies, sensitivities, medical conditions, medications or other treatment-related circumstances where this is relevant to providing a safe and appropriate service.
Training enrolment and course-related information.
Marketing preferences and records of your consent or withdrawal of consent.
Photographs taken in connection with treatments, where applicable and with appropriate consent where required.
Website and technical information such as IP address, browser type, device information and information about how you use our website, including through cookies and similar technologies.
We only collect information that is reasonably necessary for the relevant purpose.
We may use your personal information to:
Process and fulfil orders.
Arrange deliveries and provide order updates.
Create and manage customer accounts.
Respond to enquiries and customer service requests.
Arrange, confirm and manage treatment appointments.
Provide treatments safely and appropriately.
Maintain relevant client and treatment records.
Process training bookings and manage course enrolment.
Process payments and maintain appropriate business and financial records.
Communicate with you about services, bookings, orders and other matters relating to your relationship with Vanilla Beauty.
Improve our website, services and customer experience.
Meet legal, regulatory, accounting or other legal obligations.
Protect our business, website, customers and staff from fraud, misuse or other unlawful activity.
We process personal information only where we have a lawful basis to do so, such as where it is necessary to perform a contract, comply with a legal obligation, pursue legitimate interests, or where you have provided consent.
When you book or receive certain treatments, we may need to collect information about allergies, sensitivities, medical conditions, medications or other health-related circumstances in order to assess suitability, identify potential contraindications and provide treatments safely.
Information concerning health is subject to additional protection under data protection law.
Where required, we will obtain the appropriate consent or rely on another lawful basis available under applicable data protection law for processing this information.
You are responsible for providing accurate and relevant information and informing us of any changes that may affect your treatment.
We may send marketing communications about Vanilla Beauty products, treatments, training courses, offers, promotions and events where we have a lawful basis to do so.
Where consent is required, marketing consent will be requested separately from acceptance of our Terms & Conditions and will not be a condition of purchasing a product or booking a service.
You can withdraw your marketing consent or opt out of marketing communications at any time. Marketing emails will also include an unsubscribe option where applicable.
This does not prevent us from sending necessary non-marketing communications relating to orders, bookings, appointments, payments, enquiries, accounts, treatments or other services you have requested.
Electronic direct marketing is subject to additional requirements under Ireland's ePrivacy Regulations.
We may share personal information with trusted third-party service providers where reasonably necessary to operate our business and provide our services.
These may include:
Website and e-commerce providers.
Payment processing providers.
Booking and appointment systems.
Delivery and courier companies.
Email, SMS and communication providers.
Website analytics and technical service providers.
Professional advisers, accountants or other service providers where necessary.
Government authorities, regulators or law enforcement where we are legally required to do so.
We do not sell your personal information to third parties.
Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection requirements are in place.
Our website may use cookies and similar technologies to allow the website to function, remember preferences, understand website usage and, where applicable, support analytics or marketing.
Some cookies may be provided by third-party services used on our website.
Where required, we will request your consent before placing or using non-essential cookies.
Further information about cookies and how to manage them may be provided through our Cookie Policy or website cookie settings.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online system or method of transmitting information over the internet can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:
Provide products and services.
Maintain customer, treatment or training records.
Meet legal, accounting or regulatory requirements.
Resolve disputes or complaints.
Establish, exercise or defend legal claims.
Different types of information may therefore be retained for different periods.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Depending on the circumstances and applicable law, you may have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of processing.
Object to certain processing, including direct marketing.
Request portability of certain information.
Withdraw consent where processing is based on consent.
These rights are subject to certain legal limitations and exceptions.
To exercise your rights, please contact us using the details provided below.
The Data Protection Commission confirms that individuals have rights including access, rectification, erasure, restriction, portability and objection, and that consent can be withdrawn where consent is the lawful basis for processing.
If you have concerns about how we process your personal information, please contact Vanilla Beauty first so that we can try to resolve the matter.
You also have the right to make a complaint to the Irish Data Protection Commission if you believe your personal data has been processed unlawfully.
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable data protection requirements.
The latest version will be published on our website together with the date it was last updated.
If you have any questions about this Privacy Policy, your personal information or your data protection rights, please contact:
Vanilla Beauty
Email: [email protected]
Address: 29 Trimgate Street, Navan, Co. Meath, C15W8NY, Ireland
Website: www.vanillabeautyacademy.com